Return Policy

Return Policy

At SHARPIN WEAR LTD, we strive to ensure that every customer is satisfied with their purchase. If you are not completely happy with your jewelry item, you may request a return in accordance with the policy below.

1. Return Window

You may request a return within 15 days from the date your order is delivered.

Requests made after this period may not be accepted.

2. Return Conditions

To be eligible for a return, items must:

• Be unworn and unused
• Be in original condition without damage
• Include original packaging and any included materials

We reserve the right to decline returns that do not meet these requirements.

3. How to Request a Return

To initiate a return, please contact us at:

Email: payment@sharpinwear.com

Please provide:

• Order number
• Reason for return
• Photos of the item (if applicable)

Our support team will review your request and provide further instructions.

4. Return Shipping

• Customers are responsible for return shipping costs unless the item is defective or incorrect
• We recommend using a tracked shipping service to ensure safe delivery
• SHARPIN WEAR LTD is not responsible for items lost during return transit

5. Inspection and Approval

Once your returned item is received:

• It will be inspected to ensure it meets the return conditions
• You will be notified of the approval or rejection of your return

6. Refunds

If your return is approved:

• A refund will be issued to your original payment method
• Processing time: 5–10 business days depending on your bank or payment provider such as Stripe

7. Damaged or Incorrect Items

If you receive a damaged or incorrect product:

• Contact us within 48 hours of delivery
• Provide photos as evidence

After verification, we will offer a replacement or a full refund.

8. Non-Returnable Situations

Returns will not be accepted in the following cases:

• Items that have been worn or used
• Items damaged due to misuse or improper care
• Returns requested after the return period
• Items missing original packaging

9. Order Cancellation

Orders may be cancelled only before they are shipped.

Once shipped, orders must follow the return process.

10. Contact Us

If you have any questions about returns, please contact:

Email: payment@sharpinwear.com
Phone: +44 7458682836

We aim to respond within 24–48 hours.