Lifetime Warranty Policy
At SHARPIN WEAR LTD, we are committed to the quality and durability of our jewelry products, including bracelets, rings, earrings, and necklaces made from gold and silver materials.
This Lifetime Warranty reflects our confidence in our craftsmanship while ensuring fair and transparent terms.
1. Warranty Coverage
Our Lifetime Warranty covers manufacturing defects in materials and workmanship under normal use.
This includes:
- Structural defects in the product
- Faults in material integrity
- Issues arising from the manufacturing process
2. Warranty Limitations
The Lifetime Warranty does not cover:
- Normal wear and tear (e.g., scratches, fading, tarnishing)
- Accidental damage or misuse
- Exposure to chemicals, water damage, or improper storage
- Loss or theft of items
This warranty applies only when products are used under normal conditions.
3. Warranty Duration
“Lifetime” refers to the reasonable lifespan of the product under normal use.
Coverage remains valid as long as the product is owned by the original purchaser.
4. Warranty Claims
To request a warranty service, please contact us at:
Email: payment@sharpinwear.com
Include:
- Order number or proof of purchase
- Description of the issue
- Photos clearly showing the defect
Our team will review your request and respond within 2–3 business days.
5. Resolution Options
If your claim is approved, we may offer one of the following:
- Repair of the item
- Replacement with the same or similar product
- Partial or full refund (where repair or replacement is not possible)
All decisions are made at the sole discretion of SHARPIN WEAR LTD.
6. Shipping for Warranty Claims
- Customers may be responsible for shipping costs when returning items for inspection
- If the defect is confirmed, we may cover the cost of replacement shipping
7. Non-Transferable Warranty
This warranty is valid only for the original purchaser and is non-transferable.
8. Relationship to Returns Policy
This Lifetime Warranty is separate from our standard Return and Refund Policy.
- Returns apply within the initial return window
- Warranty applies to long-term product issues as defined above
9. Disclaimer
This warranty is provided as a voluntary service and does not affect your statutory rights under applicable consumer laws.
10. Contact Us
For any warranty-related inquiries, please contact:
Email: payment@sharpinwear.com
Phone: +44 7458682836